1 Jan, 2018 → by ClaimboUser461581
Fraud Air Fares
*SOLVED

3

This company is a DEFINITE FRAUD. I booked a reservation and proceeded to pay and after I pressed book now. It brought me to another window with a booking number that said: Transaction Error Please don't refresh this page We hold your booking because of some errors in transactions Please call us now with your booking reference number to fix your problem Your booking reference number : To speak to a live agent now Call 1-800-AIR-FARE(247-3273) Or [protected] Call Center Hours Open 24 Hours / 365 Day Then I called and ended up wasting 2 hours of my time, I spoke to several people and none of the representatives were able to answer the simple question -What this message meant? or able to honor the price and flight I was trying to book! They put me on long holds, hung up on me, twisted and manipulated every word I said, claimed there was no manager available and/or the representatives then claimed to be a “manager“. They proved to be completely UNPROFESSIONAL AND INCOMPETENT PEOPLE who just play with your head when you call about any problem. The message their website generated said "NOT to refresh the page, my booking would be held and to call them and they would fix the problem" in order to complete my transaction. The representatives told me my transaction was cancelled and to close that window and start a new booking. By the time all this was done and over with the prices had dramatically increased and I was not able to purchase a ticket to see my family. This price and flights never existed they just sucker you to get your personal info including my credit card number. THEIR FARES ARE THE BIGGEST SCAM. They also claimed to be a legit company in business for more than 30yrs. I am documenting my problem so that other people do not get scammed! I will continue to report it and hopefully this FRAUD COMPANY WILL EVENTUALLY BE SHUT DOWM. ( I reported my credit card stoles right away)!!
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