Your technicians showed up at my home, there was a leak in my kitchen ceiling when all was said and done we were being charged $4,700.00, they cut another hole in my bedroom wall to fix the hot water line on the tub, and left my bedroom looking like the Sahara Desert, they gave us a senior discount of *** they did not repair the ceiling, the technician stated that that kind of work is sent out to another technician in their company that does that kind of work (repairing the ceiling) Oh! when asked how much to repair the ceiling, we were quoted a price of $2000.00 (but the technician stated that he could do it on the side for $500.00) I have called twice to request a breakdown of the work done prices, parts, pieces, man-hours pay per, and was told that someone would be talking with a manager and that they would be getting back in touch with me. haven't heard anything yet, sounds like to me I need to call an investigative reporter to find out what the *** is going on, I needed those quotes to turn into my insurance company.