Ford Focus and Fiesta from model year 2011-2016 have power shift transmissions which are bad and can not be fixed. Demand FORD buy back your car or hire an attorney that specializes in lemon law. Never buy a car from Capital FORD they will buy back your car and stick you into another lemon, do not fall for the upgrade buyback trick. I would suggest checking the NTSHA website for any complaints on any vehicle. But if you have one and want to get the most money back as possible. You must opt out of the class action lawsuit like I did and speak with Richard Mc Neil in Raleigh. He makes Ford pay his fees.