9 Jul, 2021 → by ClaimboUser967655
Forbearance/loan modification
2
I was approached by Loancare last July 2020 to go into forebearance. I accepted it as we were shut down due to the Pandemic. Well in January 2021 I contacted Loancare about coming out of forebearance and was told I was eligible for a loan modification where my interest rate would be reduced to 2.8% and my payments would be a little over $500 per month. I was happy and stated lets do that right now and get it going. After hearing nothing for a month I called back where I was told that was wrong and not happening. Hear it is July 2021 and still not out of forebearance and still no clear honest explanation or pathway back. Many phone calls, many letters, and niow complaints and almost to the point of getting an attorney and taking them to court.