We ordered ribs and when we opened the box it was all burnt the burger patties was still raw. Very disappointed as we buy more then once a week. Plettenberg Bay not good at all. That's not what flame grill means there's a difference. Being on holiday in Plettenberg Bay and with Covid-19 restrictions your food should be up to standard. please contact me via email [protected]@gmail.com or per cell phone on [protected]