Snark Tuners have always stood up behind there products. They went the extra mile to send me the foam pads used on their tuners in the past. Most recently they went the extra mile, again, to replace the tuner that I found to be defective. The correspondence with the folks at snark tuners is genuine, friendly, and superb. I highly recommend their products. User's recommendation: Purchase the black tuner. I've had mine for years and no problems what so ever.