First and last time I will order from this company, A day late and the flowers my daughter-in-law received were nothing like the ones I ordered. They were shoved in a box crushed and half dead. If I wanted a dried arrangement that's what I would have ordered. As a matter of fact the ones she received are not even on their website how amazing is that. These people need to lift their game and stop giving lam excuses for poor service. Shame Shame Shame very un-Australian. User's recommendation: Order from another company.