6 Sep, 2021 → by ClaimboUser14244
Flight – special services

1

My wife and two children are flying from Lima to Cancun with LATAM and then from Cancun on to Calgary with West Jet. I have tried unsuccessfully with LATAM to get the dog on boards as an Emotional Support Dog as my son has Diagnosed Autism and is a VERY anxious flyer. When I was denied that but offered a "paid" solution I phoned to book that and was told their was no way that would work since it was a CO Share. The very nice people at West Jet have already booked my sons dog even though they do not have a specific policy for emotional support animals and have told me LATAM can see that the dog is booked! So basically LATAM is forcing my son to abandoned his best friend!!
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of LATAM Airlines / LAN Airlines you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.