This is my first time purchasing an Erin Condren Planner I was very hesitant to buy a planner that would cost 45 dollars but I didn't to be more organized for school. But my experience with them has not been well I have ordered my purchase on August 10th of 2019 and I have been speaking to their customer service about 5 times about the delay of my order and every time I speak to them they tell me the same thing and now as I'm writing this review I have waited for my purchase for a whole month to be delivered to me I'm very annoyed of the lack of professionalism they have at this company because they know they have issues but they won't fix them I work in a business that I have been told the customer is always right so why is it that this so-called company won't treat their customer with the same respect and honesty and I was very hesitant to order from them since I have read so many bad reviews on how they treat their customers and to be honest I would never recommend anyone to purchase an item from them because of the lack of professionalism in that so-called business.