Finally after only almost 2 months a supervisor called. She confirmed our issues that Suddenlink knowingly sold services to the people of Georgetown TX regardless of the fact the area has a 97% saturation level and knew that there is nobody that could EVER receive the signal package that they are continually charged for.. You know its the most simplified example of extortion and THEFT!! Yet since they are a conglomerate there is zero accountability!! I want to talk to the next level of management!! User's recommendation: Don’t move to Georgetown and expect to operate a business from home because it will cost you an arm and a leg.