I just placed an order for the two Chef Baskets at $14.99. I listened to the advertisement on the website and at the very end it said "call now to find out about free shipping" so I did. The CSR that I spoke to did waive the S/H charge on the baskets. I asked if I could get just the baskets and forget the knife because I wasn't interested. He said that was doable. Then he told me the total would be $14.99 plus $6.99 for processing. I told him I didn't want it if I had to pay a processing fee. I stated that I would understand paying a sales tax but nothing else. He waived the processing fee also. Then he came back and told me that the total would be $14.99 plus $2.99 for tax. I asked him what the percentage for the tax was. He told me 8% for the state of California because that is where the transaction would be processed and the baskets shipped from. I did a quick calculation and 8% of $14.99 is .83 cents. So I told him this and that $2.99 was 20% of $14.99. He then adjusted the total to the $14.99 plus .83 cents. I gave him the card number to process the transaction. After I got off the phone I checked sales tax rates in both New Jersey, where I had called, and California. NJ sales tax is 7% and CA sales tax is 9.25%. My own state is 6.25%. I have no clue where he came up with the 8%. If you take the average of NJ and CA it would be 8.625%. It was an interesting experience. I feel bad for all those consumers out there who don't question things. If I had ordered it online the total would have been around $30.00 because there was no option to get anything waived. Moral: Question everything and everyone!