24 Jul, 2021 → by ClaimboUser546894
Fiber line suspension and incorrect billing

1

For the Past Year since July 2020 telkom have been charging me 799 pm instead of 499 pm due to the negligence of thier In store consultant.. Every month for the past year I have been having issues a few times a month with being Suspended from services.. Speaking to useless consultants who can't seem to fix this issues including the store manager where I took the contract out.. I've been suspended now for 3 days yet my payments are upto date.. And I've been into the store yet again wasting my petrol time and money every month trying to resolve this issue with this Useless Service Provider called Telkom.. Account number.. [protected] I have 12 months left of the 24month contract which was a real waste and caused even more issues at home for my Children who needed to be attending online classes due to covid 19 and schools being closed..
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Telkom SA SOC you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.