I was a Customer of OCBC Business Banking for several years. It is an 'old-school' bank with a very dated internet banking interface, poor customer service and high charges. When I closed my account, they created some new charges and didn't let me know about them. Complaints to Line Managers and even the Global Head were completely ignored. Seriously, in the age of the Challenger Banks, there is no need to use a bank such as OCBC anymore, as the Challenger Banks beat them in every single category, most importantly the cost of banking.