FRIDAY JUNE 18, 2021 FROM: RUDOLPH DUBAY TO: DOLLAR RENT A CAR SUBJECT: JUNE 8-JUNE 14, 2021 RAC IN PHILADELPHIA DEAR DOLLAR: > THIS WAS THE WORST RAC I'VE EVER HAD AND...I'VE HAD THOUSANDS > I'M RETIRED BUT STILL [UNFORTUNATELY] USING DOLLAR > I RENTED THIS CAR THRU RENTALCARS.COM WHO SUBCONTRACTED TO DOLLAR > THE DOLLAR AGENT TOLD ME I'D SAVE $ BUYING THE FUEL OPTION CHARGE - THAT'S NOT TRUE!!! > THE FUEL OPTION REQUIRES PAYMENT FOR A FULL TANK ALTHOUGH I DIDN'T USE A FULL TANK!! > I RETURNED THE CAR A DAY EARLY "BUT" DID NOT RECEIVE CREDIT FOR THE EARLY RETURN. DOLLAR RAC VERY, VERY POOR OPERATION IN PHILADELPHIA