This is absurd behaviour FROM DU TELECOM NOW THEY HAVE BLOCKED AND NOT REPLYING ON MESSENGER AND NOW I CAN'T RAISE ANY CONCERN IN THE DU PAGE ALSO SINCE THEY HAVE BLOCKED. I raised a concern regarding the issue in incorrect billing due to FALSE / WRONG INFORMATION provided by the Sales Person, regularly have raised ticket however no resolution. THIS IS NOT AT ALL ACCEPTABLE FROM A REPUTED TELECOM SERVICE PROVIDER LIKE THIS. BELOW ARE MY TICKET NUMBER RAISED. 1-[protected] 1-[protected] 1-[protected] I was promised that I will not be charged with Early Termination fee for my Upgrade in the Plan, however when received the Bill I was charged with the Early termination fee. THIS IS REPEATED ISSUE AS IN THE PAST I HAD THIS SAME ISSUE AND I HAD TO FACE TO MANY ISSUES TO GET IT REVERSED AND NOW AGAIN THIS ISSUE IS REPEATED.