1 Jan, 2018 → by ClaimboUser967594
False promise and bad customer service

1

I was very dissapointed when we arrived in Green Point at Casacades to find that it's an old run down building. I mentioned to the person who checked me in that this is not what I wanted and he said he can't help I need to speak to Lizarn. 2 hours later she finally gave me a call. I phoned her back on her cell but she never even bothered to give me a ring back. It is described with relaxing and quiet but that is such a lie. People scream and shout all hours of the night in a drunken state. It is a street accross from a backpackers lodge and drunk people flowing from the nightclub less than a block away. If Lizarn tried to assist me in some way I would not have been as angry as I was. I just hope they don't trick overseas tourist into this horrid, unruly hole.
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