12 Mar, 2018 → by ClaimboUser772455
Fake Reviews

1

Colorado Deck and Patio, LLC solicits reviews from their customers which is against the policy of the various review sites, the more you write, the more they pay you. But they also just post made up reviews as well.Even with paying for reviews and posting fake ones, they don't have tons of them. But on google they have a good number of them because google allows their system to be easily gamed. If you view their google listing today (March 2018) you'll see multiple 5 star reviews that have a lot in common. Exclamation points galore, weird word choices, odd grammar and in almost all of them, the company name and both Eric (the only employee) and Stephen's (the owner) names. If you go to any other deck company, you'll see that this is not a common way that reviews are written. Then let's look at the responses to the negative reviews, you'll see odd grammar and word choices, not to mention just outright crazy. If you're not convinced, then think about the fact that all of these reviews are within a period of about 2 weeks. The oldest review is 2 weeks old and is a negative review that they claim isn't a client and is a lie. Most companies take years to amass that many reviews because you don't usually build 4 or 5 decks in a period of 2 weeks when there are only 2 of you working for the company. Still not convinced? Michael Perry is using a stock photo and when someone called that out they changed the image and the name to Michael Terry and when a screenshot was posted, they changed the pic and name back. Oh and Mary Lopez is using a photo of Georgia Toffolo from an instagram feed. Then let's talk about the content of Colorado Deck and Patio, LLC's responses to the negative reviews, there's another pattern there. If they can blame the issues on someone else, they do. They never take any responsibility for anything. They make up wild stories and then accuse people of making things up or say they don't know the person. Funny how they're never at fault, for anything. One of the most ridiculous parts about all of this is that they can't even manage a cohesive narrative between one response to another, one says they have only 1 negative review, another claims 2, then they bounce around between being in business 7 years and 10. They claim to have multiple employees with large families to support, there is only the owner, Stephen Jackson and his one employee Eric Johnson, who is a single guy. They subcontract their work, which they also claim they don't do, except for the one response where they say they did, so they can blame the problems on a sub-contractor. You can google Stephen Jackson and find his posts offering to hire sub-contractors to work. It's all lies. The one review about the basement that was done so well, the building permit is a public record, you can see how many times they failed and then eventually the permit just expires. I bet you too could guess what really happened there. Colorado Deck and Patio, LLC claims on their website that they're about transparency and honesty and integrity, it seems pretty clear that they don't have any understanding of what those words mean. If they did, they wouldn't be posting fake reviews, or making up wild stories or outright lying in their marketing. Integrity means being accountable and those responses are anything but taking accountability. If you're researching Colorado Deck and Patio, LLC. to potentially hire them, do not trust the reviews, positive or negative, you're just better off hiring someone else, it's not worth the risk. These are not good or trustworthy people, everyone would do well to steer clear.
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