I purchased a prada saffiano lux (color: marmo) on 24 october 2013 from prada boutique at lotte centum city, busan, korea. This is my first purchase of prada bag, of which, I was very proud to be able to carry your prestige brand the past 5 years. However, to my disappointment, a genuine second hand shop seller in malaysia (which I am frequent of to sell my pre-loved genuine branded bags) told me that my prada bag is fake!, despite providing all the relevant documents. I had authenticity card and receipts provided by prada boutique in korea. The bag expert also showed me the flaws of the bag, which is very different from the originals, such as the finishing quality at the edge of the bag and strap (mine is splitting and not well concealed) and the silver metals used around the bag (my zipper is rough and stained with dots, the finishing of the metal clasp are not as fine as the originals). I appreciate if someone from prada hq management could contact me on how to resolve this matter. I paid krw2, 180, 000 for this bag and I expect a refund or at least an exchange for an original at your original prada store. Such a humiliation and shame to be carrying your brand, only to find out it has been fake all the while! You can email me at [protected]@gmail.com if you require more evidence, I will gladly provide photos and videos of your fake bag! Or better, please call me at +[protected] to discuss this matter before I escalate this matter further!