We just got here and we have stayed in about every hotel in Tuscaloosa and this is the 1st hotel the pool water is freezing cold Apr 23, 9:19 PM We would like this resolved by 1st thing in the morning. Apr 23, 9:20 PM I just found out the pool is not heated? Why would you have an indoor pool. It heated. We will be checking out in the morning with a refund please. Apr 23, 9:22 PM Read Apr 23, 10:35 PM I'm sorry this has happened to you during your stay here our pool its self isn't heated but the room our pool is in is heated to make it feel like summer year round. I appreciate your honesty and letting us know about your stay and we will be taking care of you charges due to problems during your stay. Thank you again. Apr 23, 10:37 PM