Update by user Aug 11, 2021 Despite contacting this company numerous times, I have never received anything other than a canned message that is very long but says nothing. There are just excuses about how busy they are, blame attached to the postal service, etc. It is clear that no one even reads the the emails I send. Original review posted by user Aug 11, 2021 I ordered three miniature saws before Father's Day. I have never received the order. I have emailed them numerous times and all I receive in return is a machine generated message. There is no indication that they have ever looked into this issue. As far as I am concered , this organization is comprised of crooks User's recommendation: Don't buy ANYTHING from them!