Could not fly back to US so made two transactions to a retailer for a car in Mexico. One transaction was cancelled for no reason and it will be 4 days (maybe!) to get my money back and the other has been held up for 3 days. Contacted customer service after 48 minutes on hold for an international call, they told me they could not help me because their site was down. Site has now been down for 3 days. Upset they took my funds and failed to provide the service they promised. User's recommendation: DO NOT USE THIS SERVICE.