23 Apr, 2021 → by ClaimboUser265536
Failed to honor new checking account promotion
1
CitiBank bombarded me, for nearly two years, with solicitations via USPS, e-mail and my Citi credit card accounts to open a checking account for a $700.00 reward. When I attempted to take advantage of the promotion on 03/04/2021, CB put a hold on my deposit ($50K), never completed account setup after receiving required documents; then closed accounts on 04/16/2021, citing failure to verify my address, and returned funds via check three weeks prior to fulfillment of the 60 day reward term, to the same address they claimed inability to verify, accompanied by another mailer for same misleading, scam promotion. The balance of my checking account was never returned. Citi previously sent my new account book, rewards info. packet, and interest statement to same address. CitiBank used fraudulent business practices, failed to honor their long-standing promotion and used my money to gain/collect interest, then blatantly flaunted their abuse of fiduciary power!