19 Dec, 2018 → by ClaimboUser49233
Extremely slow shipping
Placed an order on December 15. As of December 19, the order still had not shipped. Called customer service and was told that they were "a bit behind" and my order would be received by December 31. No offer to expedite shipping. When I asked to cancel the order, I was told "it is in the warehouse and can't be canceled." This reminds me why I use Amazon for 99% of my orders.