23 Jun, 2018 → by ClaimboUser569709
Experienced amateur, having renovated 7 houses.

2

I just received my order of casement butt hinges with casement window locking mechanisms from van-dykes-restorers. I am extremely disappointed with this shipment and will be returning them. The hinges are from south africa. Each hinge, even within the same package, has a different metal thickness. Furthermore, the hinges are not flat, the sides have bends in them. Of the locking mechanisms, the packaging shows a lot of wear and one of the locks was missing from the package that was placed in my shipment. Thus, there is no quality control either in the products themselves (hinges) or in the packing for shipment (partially empty bag of parts packaged and shipped to me!). I have already called to have these returned.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Van Dykes Restorers you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.