I quit Waste Management because they were not reliable at picking up my trash. They always had some lame excuse like the weather or a driver's personal confict; while other waste carriers in my neighborhood consistently picked up their customer's trash on time. Now that I've quit their service, I am being charged a ridiculous amount to pick up my trash receptacle which I rented. A charge of $26 for fuel charge when they are on my block to pick up other people's trash is not fair. It's just bad customer service to charge picking up the receptacle at a rate of $75 anyway. I am a senior citizen and I hate being taken advantage of which I think I was.