I have purchased two ragdolls from Maxine and they are awesome. I have had no problems at all. She was very accommodating with both of them. They are very reasonably priced and she neuters/spays them at no cost. Other breeders charge almost 2x more, and they have not been fixed. So, I do not understand the complaint above, and I wonder how long this couple waited before taking the kitten to the vet.