Item was picked up from business in Melbourne and at Melbourne Depot. Item is an A4 book. Tracking online showed it was in transit to Sydney within a few days. Item never arrives. Numerous pointless email and phone contact between me and company. Nearly 2 WEEKS.. 14 DAYS and trackinging online shows in transit from Melbourne to Sydney again as a new item. Hmmm??? Couriers please cannot tell me where my item is or where it was or what happened in the last 3-4 WEEKS of you picking it up. Thanks Couriers Please In an already [censored] pandemic and lockdown the one present i could give to someone who is struggling for their birthday. You have stripped that from me and them. How come they still are allowed to operate in Australia?