I recently ordered a product from Shoplc. I received an e-mail stating that the product was delivered. Not Del. I made contact with a rep. from Shoplc twice. The first representative placed me on mute while explaining. He told me to contact the P.O. and police to report and saying that Shoplc was no longer responsible for the item because the tracking number showed delivered!!! Lack of customer service and indifference upset me to the point of ending the 2nd call. I have sent inquiry to usps to try to get assistance in locating my package. I have no idea what to do after that if usps is unable to resolve.