It's not a complaint. Just the facts. I bought a kia Sorento 4 months ago from used car dealership, not from Kia. In less than 2 months car engine seized up, and quit on me. I had it towed to Kia dealership to have car put on diagnostics. To find out what was the matter. I was told by Kia "engine seized up" due to no fault by driver. They replaced engine with remaned engine free of charge. 2 months later I'm currently on side of road broken down. Waiting on tow from Kia. Kiacustomer service.Kia's User's recommendation: Kia's been good to me.