Update by user Jul 17, 2021 no easy way of contacting a PERSON the automated service is only geared up as an extra sales person no help what so ever Original review posted by user Jul 17, 2021 more than doubled my DD with less than 1 month notice i have been on furlough for 15 months £500 now retired state pension your robot is rubbish cant speak to anybody all information on web site gets you nowhere I have always had british gas but I am now finding out they are the WORST company with the policies so stupid they want you to pay 6 month in advance i might be dead by then User's recommendation: 0000000000000000000000000000000000 never.