I would like to report a repeat incident with one of the Goodwill employees that works in the Catonsville Maryland location. On numerous visits to this store I have encounter this individual. Most recently April 28, 2021. I use to come to drop off items to this store a lot but my visits have declined based on his nasty disposition. His name is Charles and he is mean, unprofessional, with no customer service skills. I am sure I am not the first to complain about his attitude. I complained to his supervisor and she said she would take care of it but I am not sure she will, so I decided to report these incidents to the corporate office.