I cancelled my Auto Renewal via Paypal last year (coz I knew this would happen) just after I sent my first 6 month trial membership payment. Haven't used the site for over a month. Now they have sent a threatening debt collecting email for me pay pay them £144 for renewal. I explained that I have removed my profile and don't require the service anymore and they are saying I didn't give them 7 days notice! I explained that I only signed up for 6mths and cancelled the auto renewal months ago and they say I am still liable for the money! So much for love, this is a con! Here's their email: Thank you for getting in contact with us. As there was no cancellation request made at least 7 days before the renewal of your Premium membership, your subscription automatically renewed for a further term on 28.02.2021. Unfortunately, we were unable to debit the subscription renewal fee. When a second debit attempt failed, an email reminder was automatically sent to your registered email address on 28.02.2021. We inform our members of the automatic renewal on the payment page when the subscription is initially purchased and in the payment confirmation email that is sent to you shortly thereafter. It is also stated clearly in our Terms and Conditions. While the deletion of your profile does not exempt you from your obligation to settle the outstanding payment, we will be happy to transfer the remainder of your subscription to a new account once the outstanding payment has been settled. We kindly invite you to settle the outstanding amount via bank transfer as soon as possible. Please use the following details: Account Name: Spark Networks Services GmbH Bank: Deutsche Bank Account Number: [protected] (GBP) Sort code: 23-10-48 IBAN: GB70DEUT40508126636800 SWIFT: DEUTGB2L Payment Reason: 6992678 (your Secure Code) We thank you for your understanding. Please let us know if you have any further questions, Have a great day! Best wishes, Lola Kutty Customer Care EliteSingles