Hello, I just received a call back from one of edd representatives and let me tell you he was EXTREMELY rude. The call goes as follows Me: hello? Rep: hello? Me: is this unemployment? Rep: do u not know who you called? Me: you actually called me that's why I'm asking what's your name? Rep: Steven what can I do for u? Me: don't you have questions to ask me? You don't sound too professional and I don't want to give my information to the wrong person. Rep: you're welcome to call back Me: wow, or you're welcome to be a lot more professional is this call recorded? Rep: *hangs up* And back to the back of the line I go. This is very very VERY frustrating and it happens ALOT. The other phone calls I've received from Edd they state their opening sentence and ask my name and a few more identity verification questions. This man did not. Therefore I did not want to give my social if asked. Please do something about this. It's getting out of hand.