The california EDD system is worthless and non functioning. Back in September, someone tried to file an EDD claim under my name and Social Security number. This was stopped immediately thankfully, however my account has now been blocked. I cannot reach anyone, or get any information on how to unblock my account. I have mailed and faxed several copies of my legitimate identity to clear up my account, as I have now been unemployed for 10 weeks, and cannot even file a new claim, or get help from EDD. When I try to call the 800 numbers, I only get endless automated messages that eventually just hang up on you stating "we are not able to accept your call at this time." There is NEVER a live person to speak too. If I try the fraud department, there is a three minute automated message in both English and Spanish repeating numerous messages in an attempt to make the caller hang up in frustration. After sitting through this indignity, you are allowed to leave a message, but no one ever calls back. We must ask ourselves, why do we allow the state to do this to us? Why do we allow a system to cause so much grief and frustration, when they are the ones who have put us in the situation? Something needs to change, and it needs to change soon.