19 Mar, 2021 → by ClaimboUser966187
Early boarding and delayed luggage
1
On 3/15/21 My wife and I were scheduled to fly from Orlando to Sacramento, connecting flight to Denver. We were informed of snow and staff shortage at Denver so we were asked if we would transfer to a connecting flight in Dallas, so we said ok. Well I paid extra for early boarding, which we didn't get on the Dallas or trip to Sacramento from there. So I'm out of the $50 paid for that. Then our Luggage was left in Dallas which cause a 2 days loss of work for me and added expense of $300 in room fees plus food while we waited for our luggage to arrive. There was medication in my wife suitcase that she needed, so we also had to work that out. We live almost 200 miles from the airport, so it wasn't like we could just go home and come back later, and as I stated, there were meds my wife needed in the luggage.