Update by user Oct 18, 2020 No they never contacted me I contacted them and they told me they would not take the car during pandemic pay what I could they still took the car and that was in July and they still have not settled my account Original review posted by user Sep 18, 2020 I have been paying on my loan for 7 years still owed 6800 on a 2010 Acadia during Covid came and took my car after I was told dont worry we wont do that well they did they never called they sick going to complain to credit company and calling better business bureau something got to be done when I called to find out about were my car was so I could get my stuff gave me a number hung up I called the number woman said they could not help me with out a reales I am still trying and no one can help me User's recommendation: Stay away.