I ordered a dress last April. First it was delivered to my neighbor. So it was opened! It was sent compressed into a little bag. Dress was damaged! It also looked nothing like what I order but a cheap knock off of it. I did not want it as I was very unsatisfied with how it was packed and looked. I called Tidebuy immediately. Explained my problem to no avail. I sent the dress back, never received my refund. Instead, I received the very package I sent back to Tidebuy. Satisfaction is guaranteed but I was treated VERY POORLY by representative. Who barely spoke English by the way. I still want to return the dress. I paid 182.53 For it and want my money back!!!! Please help me THIS issue has been hunting me. I don't have money to throw away. The entire event was ruin because of thos dress. I just wish they packed it correctly. I will never wear it. I just want my money back. I tried to return it and it was sent back to me a second time!!! I need help please. Thank you for your time.