Doors are sold as primed, but edges are not finished at all, and are made of multiple pieces of wood stuck together. They need to be filled and fixed. If this is primed, I don't know what unprimed is. I had huge gaps and holes in the edges of most doors. Customer service doesn't care and says they come "unfinished" which I guess means with holes, gaps, and needing work. To pay thousands of dollars for doors that come and still need to be worked on just to be able to be painted is ridiculous. The company seems so used to this that they just have an automatic response ready and they really don't care what you say or what photos you send.