1 Jan, 2018 → by ClaimboUser878588
Do not send statements, returns not credited

3

I applied for and received an Amazon store card through GE Money Bank. I did not receive a statement for 3 months! I was wondering what was going on, how to pay it, and by the time it arrived, it was 3 months late with late charges, interest, etc. and I had been planning to pay the whole thing off each month! On top of that, I ordered several pairs of shoes, then returned 5 pairs in one large box. I even went to the local post office and paid the return postage. I never received credit for the shoes! I made a payment, wrote to Amazon about the shoes, and now I am wondering where my statement is AGAIN! I have not received a statement, and I am sure it is late again. I am now looking online if I can log on to GE Moneybank and find my account to see what is going on! This is the biggest mistake I have ever made! If I used my regular Mastercard or Visa, this would not have happened. I am so upset with the whole thing, I don't know who to blame, Amazon or GE Moneybank. Both I think, because I should have received credit for the returned shoes. I am out a couple hundred dollars, plus late fees, plus interest and it is a huge nightmare!! What a rip off!!!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of GE Money Bank you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.