7 Apr, 2008 → by ClaimboUser770528
Do Not Order From WHEELMAX

I ordered a set of rims and tires on Feb. 17th 2008. After I ordered them, the salesman called me and said that they did not have the wheels in stock (though the website said they did), but I could get any other wheels I wanted for the same price. I told him there were no other wheels I liked, and I would call him back, but I probably would just cancel the order. About 15 minutes later, he calls me and says he found the wheels I ordered, and they were in California. He would get them sent to Wheelmax, they would balance them, and then they would ship them to me. He said it would take 2 days for them to get the wheels and it would take 3-5 days after that for me to get them. -I did not receive any wheels until the first of April. I only got three. Fedex damaged the fourth wheel, and though that was not Wheelmax's fault, the next part was. I called Wheelmax and told them Fedex said the wheels was damaged. They said they could not get another one of those wheels but they would sell me some more. An hour later, I called them again, sat on hold for 20 minutes like always, and he said he found the wheel. It was the same story about CALIFORNIA. He told me I should get the wheel in 4 days. When I called 4 days later, he said he should get the wheel that day and it would take 3-5 days for me to get it. Both times, they were lying so I would not cancel my order. I now have four wheels. The chrome inserts were missing. They sent those. I am still missing all 4 center caps. They told me they would give me some money back for all the trouble. I paid $1686.98. They are going to give me $86.98. Wow. That's not even 10 percent, and I keep calling wanting to know why I haven't seen the refund yet, and i can't get anyone to tell me anything. I will NEVER NEVER NEVER buy rims from Wheelmax again. EVER!
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