13 Jul, 2021 → by ClaimboUser525815
District Manager Lisa at Eastern Ave Henderson Nevada

2

The District Manager Lisa at the Henderson location is a nasty, horrible, unprofessional manager. My daughter took on her 1st job at 17 with Dunkin and she loved it. She wanted more hours so she went to help at a different location which is the one in Henderson that I am complaining about. 1st let me tell you when I called to speak with Lisa about what was going on she had another employee answer the phone then leave me on hold for 5 mins to be hung up on. When I called back Lisa answered so rudely I was instantly angered, she yelled at me, over talking me so I know she is mistreating these teenagers, let's start there! Now Lisa is changing the schedule daily due to so many people quitting. She told my daughter not to take a picture and to just call in daily. That right there is very unprofessional, My daughter was late a couple of times and Lisa decides to yell at her and tell her she shouldn't be there. That is harassment! My daughter went into the bathroom and cried at work and then called me. She leaves the teens unattended and just leaves. There was a situation where a customer was irate and yelling demanding her refund and then demanding the food still. Lisa was not there nor was there an adult there to help delegate. She also allows 2 friends to work together when my daughter was told she and her cousin were not allowed. They got hired together. I believe it's a racial issue due to the 2 different races and one was allowed and the other was not. Lisa allows her employees to come into work straight from the hospital with an IV still in her arm. She had an infection in her toe and was tested for Covid 19 bc she had the symptoms. How is she still the district manager? My daughter wants to file a complaint against her this will not be tolerated and she will learn from me not to tolerate terrible management just for a check at a young age!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Dunkin' Donuts you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.