Purchased a Coleman 400 ATV on Fri, mar 26. Paid neighbor 75.00 to p/u for me on Sat. Drove 24 miles in a down pour, to the Salem, Va. Store. Got there and was told they had lost the key while moving it outside.??. Waited almost 2 hours while they looked for it, pretended too. Said they would have to have a key made. Called me Monday to tell me it would be 5 days. I emphasized on fri how bad i needed this vehicle, back problems, hard to walk. Not only do I not have my vehicle, its the Only one left out all night, and its probably the only one paid for. Al of this is because of TS negligence. I feel TS should do something about this to compensate me for all the inconvenience User's recommendation: Shop elsewhere.