With great disappointment I want to inform you that I am really fed up and dissatisfied with the type of pathetic Customer service Flipkart are providing now a days. I had ordered the Casio Enticer Analog Watch - For Men on 7th January (as Birthday gift) and they had committed to deliver the same by 15th of January ; And today i.e. 15th Jan I am receiving a mail saying order has been cancelled by their courier partner is of course a cheap excuse showing your carelessness and negligence to their customers. In today’s era where we have a multiple numbers of options, simply sending mails “We sincerely apologize for the inconvenience this may have caused you.” is not acceptable and ofcourse flipkart is losing confidence of customers day by day. My question to Flipkart -" if you are not able to deliver the product at my desired location why your site showing the delivery status YES with the retailer details????" My question to Flipkart -" Money will be refunded to you in 7 days as per your mail, what will I do with the money after 7 days if you are not able to deliver the product today i.e. Birthday ????" My question to Flipkart- " Do you really believe in today’s date sending a number of excuse mails will really work (e.g. mails sent after your Billion days sale, mail sent to me today etc.)even if your customers are not satisfied ????Please keep in mind, there are already N numbers of competitors already available and also more are coming." Flipkart Team- From a potential customer to a displeased Customer I am seeking all the answers to my questions, no matter if you involve your higher management, if present any to oversee such issues. As usual, I know you and your Team can’t take that much pain to deliver my product by EOD today or tomorrow and I am not even expecting that from you after having a word with customer care. But I am sure I am going to delete my account from Flipkart today and will make ensure none of my friends, relatives and myself will have a single order through Flipkart ever in future.