15 Jan, 2019 → by ClaimboUser103658
Disrespectful, inexperienced, lack of customer relation skills, unaccountable attitude , negligent management

Unfair Business practices Neglect & insult to customer for attempting to receive funds Ebt Funds were charged however approved it was from a faulty charge of EBT system Whole Foods management did not check into this glitch they were repeatedly asked about before customer called the police on alleged larceny charge to home shopper, once "glitch confirmed Manager does not inform customer customer chasing down manager again No money returned customer denied further contact with store "Nothing more they could do" "Did not want to be involved" claimed money had been returned but it was NOT customer received further insult when attempting to receive receipt proof of return accused customer of nuisance & disturbing staff one conversation phone was slammed down on customer customer calls other store to receive info how to reach central processing for receipt accused by manager of continued nuisaince the time spent stonewalling & insult to customer could have been used to assist to lacate funds WHOLE FOODS is NO MORE HOLLOW FOODS What entitles these inexperienced , poorly trained managers the right to abuse a 23 year customer who worked with management freelance re: whole health Criticized for attempting to receive welfare funds of $130.71 from the faulty charge system no one would admit or inform of . Amazon Whole Foods River St. Cambridge still with holding funds after 300 hours attempt for customer receive back How is it possible a manager * asst can be so short sighted in follow thru with customer process to receive funds back Zillion dollar corporation Amazon take over of whole foods market is a tragedy Cambridge Mass one of the biggest cities in country neighborhood infrequenting store product , service poor nothing as before . community grocery store fails the community abuses an elderly , disabled , poor dedicated customer of 23 years AMAZON took in $130.71 on Dec 5 from welfare funds January 15 still not returned. This is a larceny issue unfair business practices inappropriate behavior from management if customer had not done own investigation today January 15 would not be close to attempt on receiving money Would Amazon have kept it ? customer fighting to receive money returned over 300 hours retrieving documents & communication with involved parties. Unbelievable "I do not want to be involved "Nothing more I can do " Stop calling manager states gives no resource to customer to call secret hotline for complaints & concerns Customer finds and calls on own to legal office in Regional national office still waiting............
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