Update by user Feb 27, 2021 They closed my mothers account after opening for 1 month for no reason out of anger. Original review posted by user Feb 27, 2021 This company closed my mother account after been open for 1 month stating we cannot verify your identity. They did a Chex system and credit report. All state and federal documents were submitted before account was opened. After the son wanted to become a joint owner. The management got upset and closed mothers account for no reason. See letters uploaded for review. User's recommendation: DONT open an account with América First credit union.