Sept. 18th 2017 I was given a voucher card from my housing caseworker to attend a Help Give Hope of Springfield Missouri's free event. I would be able to shop from donations of used stuff they have acquired. When I went several people were there filling their basket with items. One woman and her daughter had 4 shopping carts full. These women witnessed how I was treated and felt bad for me. Not to mention several other low income people that attended the event. A very angry volunteer came up to me while I was standing in line and asked me to put back my stuff in my cart and stated that I had too much stuff. As my daughter and I looked around we could see several people in line with much more than us in our shopping cart. I asked her what was the problem with me having too much stuff she became very rude and got in my face stating you don't need all this stuff. My daughter asked what about the people behind us in line that have more stuff than us. The woman made a quick statement to the lady behind us and then turned back to me stating you don't even have children do you. I told her I did have 3 kids and granddaughters to. She then hastily asked me who gave y me the voucher. I was shocked and I couldn't believe this woman's derogative manner towards me. My daughter was trying to explain that the voucher was from my caseworker. She then turned back around and started going through the stuff in my shopping cart. I had enough of this woman's badgering so I spoke loudly so everyone could hear me. And repeatedly asked her why she was signaling me out to pick on. The woman did not answer me and went back to stand over by the door. I thought to myself crazy people need meds and she definitely needs some. So I put some pictures frames in a duffle bag not sure what to do after being verbally attacked by her. I then see the woman run up to me aggressively saying no you can't just put it in a bag. I thought what does she want me to do put it all on the floor! I realized how streamlined bent she was on signaling me out to embarrass and harass me. So I asked what her name was and that I wanted to speak to her supervisor. She had no answer. I again raised my voice so everyone could hear me ask for her name and to speak to her supervisor. I asked her why she signaling me out when everyone around me has the same amount of stuff in their basket. She would not answer. This was totally unprofessional, totally rude, totally uncalled for behavior. I told her I did not like her behavior and the way she was treating me. I asked to speak to her supervisor and her name again. She then stated she was the supervisor. I told her I didn't like being treated this way in such an embarrassing manner and I intended to complain to her head authority. I told her I didn't believe she was the supervisor because of the way she was acting. Again, I asked for her name and her supervisor. The woman would not give me any information and went and brought a tall man over to where we were at. I asked to speak to the supervisor and stated this woman was irrationally discriminating against me for what reason I do not know. I stated I wanted to speak to a supervisor of which he ignored and I repeatedly asked for. He then stated he was the supervisor. I asked who his head advisor was and he said he was it. He would not give me his name until I asked again and again...he then stated he was Wade Palmer and he was it and then asked me to leave. Then the mad woman ran over to the cart to go through my basket with him standing there. She then asked me what my name was in taunting matter. I told her my name and related I wasn't afraid to give my name out because I was not doing anything wrong. I was so upset I almost left my bag and wallet as I was leaving. My daughter reminded me that it was in the cart so I went to go back and get it. So as I did I picked up a bathing suit I had for myself and asked him if I could atleast have the suit. He hollered at me and said no and get out. So I left with my daughter and outside got the names and numbers of other people that witnessed the whole thing and ONE of them had a WHOPPING 4 CARTS OF USED DONATED LEFTOVER GARAGE SALE ITEMS! I went back to the door and stated the woman ahead of me has 4 carts yet you didn't say a word to her. But you chose me with one cart to embarrass and humiliate. And then I left. I just want to ask a few questions. When a big non for profit sends out invitations for a free for all with left over stuff they didn't sell why do they have the right to decide what some people can have and others can not? There was no set limit on the voucher and all it said was come to get donated furniture and house wares? So shouldn't everyone be able to shop without being attacked publically by a volunteer? It's bad enough being poor but to be ridiculed by and signaled out because someone is having a bad day is childish. When the poor or low- income come to an event and are treated so disrespectfully is it ok because they are poor? Why is it that the" founder" didn't care to "find out" about my complaint but just wanted to through me out? Could it be he thinks he is better than the poor he collects used stuff for from the public eye? Don't non- for- profits have grievance procedures and shouldn't they be enforced so this very thing does not happen? I know one thing for sure….all Help Give Hope gave me was hard time. Either way Help Give Hope helped give me a memory of their unfair and unjust business practices. People beware I just hope you are not the next person that comes through their door that they decide to humiliate.