The is the second time in a row I have flown in to Atlanta after arranging for assistance being visually impaired. I need help getting from the arrival gate to baggage claim and to the exit to me meet my transportation. The first time no one arrived to help and the second time I was told they are short handed and I would have to wait and the man said he would point me in the direction I need to go! This is absurd, unprofessional, and definitely uncalled for! The airport is well into almost 2 years dealing with Covid and this cannot be an excuse! The fault lies with who is controlling the airport and that would be the city of Atlanta! I assume not to hear from you as that would be typical! Another big democratic [censored] hole city! Have a blessed day!