Direct deposit in the wind. My Vanilla Mastercard has Bancorp Bank on the back of the card. When I set up direct deposit for my tax return, I used the Bancorp routing number.

/ 81 reviews

1 May, 2021 → by ClaimboUser824996

I never received my refund the IRS deposited on 4/21. I called Customer Service at My Vanilla and they gave me Atlantic Banks routing number, then tried to explain they use both banks and if my deposit went to either, it should be available. I think I got the run around. The IRS says if your info is wrong, call the bank receiving the deposit. User's recommendation: Do not use this card. This is routing and account numbers are very important.

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Vanilla Gift - Other Reviews

》 I been promised a new card

》 Card was determined to be invalid when my son-in-law tried to use it several months later months later

》 There is no way to talk to anyone. I have been trying for 2 days to get this problem fixed and then they send me to a site that wants to charge me. getting this card was a dumb Idea

》 Outrageous fees

》 Balance issues

》 Money is being held

》 Lost card unable to get replaced

》 Unable to Use Full Value on Card, and Unable to Talk to a Live Customer Service Rep to Resolve the Problem

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