29 Nov, 2010 → by ClaimboUser496666
Didn’t receive tickets to football game

I placed an order for tickets to a college football game on Oct 26 through Ticketluck.com. When I received my order confirmation it said the tickets would be sent to me by Nov 15 from Windy City Roadtrips. I contacted Jeff at Windy City Roadtrips on Nov 15 when I didn't receive them and was told that the school was late sending them out. He said I should receive them about a week before the game. On Nov 22 I called Jeff because I hadn't received the tickets for the Nov 27 game. He said he hadn't received them yet and if he received them by Nov 23 he would overnight them so I would have them by Wednesday or provide me with better seats. I called him on Nov 24 to find out status of tickets and he didn't answer his phone. I called several times throughout the day and no one answered. I didn't call on Thursday because it was a holiday, but did try Friday morning, the day before the game and still no answer. It is now Monday, Nov 29 and still no tickets. I did contact ticketluck.com and they told me there was nothing they could do, I would need to dispute charges with my credit card company. Whatever you do, do not order tickets directly from Windy City Roadtrips or indirectly from ticketluck.com as they are continuing to do business with him. This was my first time ordering tickets for a game and can't believe I fell for such a scam on my first try.
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