Just a couple days after getting a unit I realized it had bed bugs. Alot of the bugs were coming out from a little hole in the closet and upper ceiling. So obviously the bed bugs are inside the walls! They wouldn't do anything about it. Wouldn't give me my money back, wouldn't send out a exterminator. The director *** wouldn't even respond to my email about the situation. So they're really just letting these units stay infested with bed bugs?? Wow I couldn't believe it. I had to take them court for this despicable situation. The management is extremely seedy.